Terms of Service

Effective Date: January 1, 2025

These Terms of Service (“Terms”) govern your use of SMS messaging with Friedman Law Firm (“we”, “our”, “us”) for the purpose of communicating with our office, confirming appointments, or discussing legal matters.

By engaging with us via SMS, you agree to these Terms of Service.

1. Consent for SMS Communications Upon providing consent to receive SMS communications from us, we want to assure you that your phone number and consent will never be shared with third parties or affiliates for marketing purposes. Your information is used solely for communication with you.

2. Types of SMS Communications. After you consent, we will send messages regarding appointments, cases, or deliveries you have requested. Examples of these messages include:

Appointment Confirmations: Notifications to confirm scheduled meetings with your attorney or legal team.
Appointment Reminders: Reminders sent ahead of your appointments to ensure you don’t miss any important meetings.
Rescheduling or Cancellation Notices: Updates if there are any changes to your scheduled appointments, including reschedules or cancellations.
Case Status Updates: Notifications about the progress of your legal case, including any changes or new developments.
Hearing or Trial Updates: Information regarding upcoming hearings, court dates, or trial schedules.
Document or Information Requests: Messages requesting any necessary documentation or details needed for your case.
Delivery or Receipt of Legal Documents: Notifications when legal documents are sent, received, or need your attention (e.g., petitions, orders, or filings).
Court Filings Confirmation: Messages confirming that court filings have been submitted on your behalf.
Billing and Payment Reminders: Notifications regarding outstanding balances or reminders for legal service payments.
Payment Confirmation: Acknowledgment of payments received for your case or services rendered.
General Communication:
Important Legal Notices: Updates on legal deadlines, requirements, or actions you need to take.
General Inquiries: Messages regarding questions or follow-ups you may have related to your case or services.

Customers and Guests Types of Communication:

Service Requests: Notifications confirming receipt of your inquiry or request for services.
Service Progress Updates: Updates regarding the status of your case, legal documents, or any ongoing requests.
Order or Service Deliveries: Information about the delivery or completion of services requested (e.g., legal document preparation or filing).
Appointment Confirmations: A message confirming the scheduled time and date of your consultation or meeting with a legal representative.
Appointment Reminders: A reminder prior to your appointment, ensuring you are prepared for the meeting.
Rescheduling/Cancellation Notices: Notifications if there are any changes to scheduled appointments, including reschedules or cancellations.
Invoice and Billing Updates: SMS notifications about outstanding balances, invoice creation, or payment due dates for services provided.
Payment Confirmation: Acknowledgment of payments made for services, including case-related fees or consultation charges.
Special Offers or Events: Information about events, promotions, or special consultations you may be interested in (non-marketing related, e.g., free workshops, seminars).
Holiday or Office Hours Notifications: Updates on changes to office hours during holidays or unforeseen circumstances.
Important Case Information: Any critical information you need to know regarding upcoming hearings, court dates, or legal actions.
General Communications: Notifications regarding your general case status, documents, or any necessary follow-up actions.
Job Applicants: Information about the status of your application. Confirmation for interview meeting date and time.
Standard Messaging Disclosures: The frequency of SMS communications may vary depending on the status of your case, appointments, or other interactions with Friedman Law Firm. You may receive messages at different times as needed.

3. Message and data rates may apply based on your mobile carrier’s plan. Please check with your provider for specific details about any applicable fees.By consenting to receive SMS messages, you acknowledge that you have read and understood our Privacy Policy and Terms of Service. For more details, please visit the following links:

You can opt out of receiving SMS communications at any time by replying with the word STOP. Once you opt out, you will no longer receive any future SMS communications unless you re-consent.If you need help or have any questions regarding your SMS communications, text HELP for assistance. You can also visit our website at https://friedmanlawfirm.com/ for more information.

4. Responsibility for Information Accuracy
You are responsible for providing accurate and up-to-date contact information, including your phone number. Please inform us of any changes to your contact information to ensure continued communication.

5. Termination of SMS Services
We reserve the right to suspend or terminate SMS messaging services at any time, including in the event of misuse or if you violate these Terms of Service. We may also discontinue this service for maintenance or operational reasons.

6. Limitation of Liability
We are not liable for any delays, failures, or damages caused by technical issues with the SMS system or carrier-related problems. We also do not guarantee the delivery of every text message, as network issues or other factors may impact SMS delivery.

7. Modifications to Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of SMS communication after such changes constitutes your acceptance of the modified Terms.

8. Contact Information
If you have any questions about these Terms of Service or need assistance, please contact us at:

Friedman Law Firm
Phone: (248) 932-0900
Email: [email protected]