Privacy Policy
Effective Date: January 1, 2025
Friedman Law Firm (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you communicate with us via SMS (text message) for consultations, conversations, and appointment confirmations.
By engaging with us via SMS, you consent to the practices described in this Privacy Policy.
- Information We Collect
When you communicate with us through SMS, we may collect the following types of information:
- Personal Information: Name, phone number, email address, and any other personal details you provide in your text messages.
- Appointment Information: Details related to your legal consultations or scheduled appointments, including the time, date, and location.
- Communication Data: Records of the messages you send and receive.
- Use of Information
We use your information to:
- Confirm, remind, or reschedule appointments with you.
- Engage in communication related to your legal matters or consultations.
- Provide customer service and address any questions or concerns you may have.
- Send updates or important legal information that may impact your case or appointment.
- Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, SMS communication is not a secure method of transmission, and we recommend you avoid sending sensitive personal or legal information via text. If you need to discuss sensitive information, please contact us via more secure communication methods.
- Sharing Your Information
We do not share your personal information with third parties except:
- To service providers or contractors who help us send appointment reminders or assist in client communication.
- When required by law or in response to a legal request such as a subpoena or court order.
- Retention of Information
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by applicable law, including maintaining records of legal consultations or services provided.
- Your Rights
You have the right to request access to, correction of, or deletion of your personal information. You may also opt-out of receiving text message communications at any time by replying with “STOP.”
- Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. We encourage you to periodically review this policy.
- Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your information, please contact us at:
Friedman Law Firm
Phone: (248) 932-0900
Email: [email protected]